Job Role

To ensure that standards of service in your designated outlet are met at all times as determined by the Food and Beverage Standards and the Policies and Regulations of the Hotel. To assist in the day to day operation of your outlet in order to exceed guest satisfaction and expectations

Duties & Responsibilities

Responsible for the supervision of waiters/waitress in your designated outlet
Monitor duty schedules for the respective team
Handle guest complaints or concerns to ensure customer satisfaction
Knowledge of all food and beverage items offered, including ingredients and methods of preparation
Follow the correct and consistent service techniques according to the F&B standards
Promote teamwork and foster a harmonious working environment
Stay updated with the international F&B trends and make appropriate suggestions to the Food and Beverage Manager
Comply with all Health and Safety rules and regulations
Follow the Grooming Policy, maintain a high standard of personal hygiene and ensure that this is followed and adhered by all Staff assigned to you in the designated outlet
Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law
Perform any other relevant duties assigned by the Restaurant Manager

Requirements

Minimum 2-3 years of proven experience in a similar position at a 5* Hotel
Degree in Hospitality Management or hospitality related qualification, will be considered as an advantage
Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
Ability to work in a fast pace environment and cope under pressure
Computer Literate
Commitment to learning & self-development
Promotes cooperation & commitment within a team
Inspiring and motivating others while being caring and understanding
Excellent interpersonal skills in handling staff relations and/or guest complaints.

Benefits

An attractive remuneration package based on qualifications and experience
Career Progression
Staff training & induction programmes
High profile hospitality company of 5* luxury Hotels
Great work-life balance
Free meals
Accomodation provided by employer for free
Free transport from airport upon arrival

Salary: 1.300€/month net+TIPS
Working hours: 6 days/week, 8 hours/day
Accomodation/meals: provided by employer for free, 3 meals per day on and off duty

Contract lenght: seasonal, till October/November

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus.

HEAD WAITER

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